IQC is strongly committed to protecting personal information. This Statement explains what information we gather about you, what we use that information for, and who we give that information to. It also sets out your rights in relation to your information and who you can contact for more information or queries.
The privacy of your personal information is important to us. This Statement describes how IQC handles personal information collected through our websites, social media platforms, applications, products and/or services provided by IQC.
Many of our IQC Services require some personal data to be collected. If you choose not to provide us with the personal data necessary to enable us to provide such product/service, you may not be able to use that product/service.
In this Statement, your information is sometimes called “ personal data ” or “ personal identifiable information ” or “ personal information ”. We also sometimes collectively refer to handling, collecting, protecting or storing your personal information as “ processing ” such personal information.
This Statement applies to any personal data provided to us, and any personal data created in connection with our IQC Services.
For personal data collected in Mainland China: If you are providing personal data of other individuals, please make sure that
(i)the personal data is from a legitimate and lawful source;
(ii)the other individuals are aware of the purpose(s) for collecting his/her personal data and all other relevant arrangement described in this Statement relating to the processing and use of personal data, and that he/she has consented to such disclosure and data processing.
We may contact you to inquire and confirm with you in relation to (i) and (ii) above. If you receive such an enquiry from us, please kindly assist and provide us with prompt response. We may have to discontinue the IQC Services if we are unable to obtain the verification needed.
By using our IQC Services and providing personal information to us, you acknowledge that you have read this Statement, and subject to your explicit consent which we may separately seek from you as may be required by applicable law, you consent to the terms of this Statement (including international transfers as set out in this Statement to countries outside where you are located).When you use our IQC Services, we may collect information about you including through cookies and analytics tools. We may collect personally identifiable information about you either directly from you, or by combining information we collect and maintain through other means (such as client relationship management systems or identification and access management systems, including IP addresses) or as we may receive from publicly available sources such as social media or other third-party sites.
2.1 Categories of Personal DataThe personal information we collect may include:
name, current job title, name of employer, email address, contact numbers, or your location (country / city) when you:
(a) subscribe to receive communications from us, create a user profile, or send an inquiry through our websites; or
(b) register for our webinars / webcast / events. At the time of your registration, you might also be asked for your postal address and whether or not you would like to be informed of upcoming webinars / webcasts via the contact information you provided and/or through your postal address. We use registration information for internal research and analysis purposes to help us understand who is viewing our webcasts, and become better equipped to serve your needs;
your social network ID, such as WeChat ID and LinkedIn profile URL, when you register as an alumni. Any personal information that an alumnus submits to us will only be used to maintain contact with that alumnus, and will not be disclosed to any third party without your express permission;
name and email address, when you access our applications (such as when you respond to a survey or access specific content);
name, correspondence address, email address, national identification details, for purpose of performing our pre-engagement acceptance checks (which may include conflicts, anti-money laundering or other regulatory-related checks) and these are necessary for us to fulfil such checks; and in the course of providing our products and/or services to you/your organization/your employer when it is necessary for business purposes.
information which you have made publicly available on your social networking account, such as your name and your interests in our products and services, when you interact with us on our pages at social networking sites. The social networking sites may provide statistics and insights to us which help us understand the types of actions that people take on our pages. Where applicable, we and the social media site(s) have entered into an arrangement which determines our respective responsibilities;
content that you provide, including but not limited to postings on any blogs, forums, wikis and other social media applications and services that we may provide;
certain personal identification information (e.g. your national ID number) may be requested for security purposes before you are granted access to our premises;
any other additional information you choose to provide to us (e.g. your working history), for instance, when you use any “Contact Us” feature of our IQC Services, as part of the registration process, register a user account, and/or create and update your user profile.
We may also collect personal data indirectly, such as using cookies. It is our policy that you are only required to supply us with the minimum scope of personal information that is necessary for us to complete your request and/or to provide you our IQC Services (“ Necessary Personal Information ”). You may voluntarily provide us with additional personal information we ask for, which will help us to improve IQC Services and to better serve your needs. Failure to provide us with such additional personal information will not negatively affect your use of IQC Services.
2.2 Sensitive personal informationWe do not usually seek personal sensitive information (e.g., data relating to personal ID, personal asset, race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from visitors to our websites. As indicated in 2.1 above, we may however collect certain categories of personal data, which may be regarded as sensitive personal data under relevant laws in Mainland China for purposes of conducting pre-engagement checks and for security purposes (granting access to our premises).
We will not collect and process your sensitive personal data unless we have obtained your explicit consent as may be required under applicable law.
For Necessary Personal Information we collect, we will use it to complete your specific request and/or to provide you the IQC Services, which may further include:
to provide, administer, manage and develop different functions of our products/services, such as conducting pre-engagement acceptance checks prior to providing those products/services;
to communicate with you, such as responding to your enquiry and/or request; confirming and authenticating your identity in order to prevent unauthorized access to restricted areas of the site, content, or other services; determining the organization that you work for or with which you are otherwise associated and staying in touch with our business contacts;
to manage our business, such as operating and maintaining our operations and quality of our services; conducting quality and risk management reviews; operating and maintaining our IT systems; maintaining the security of data and our services; sorting and analyzing user data, conducting surveys, or for benchmarking and data analysis; maintaining our client relationship management systems; understanding how people use the features and functions of our IQC Services in order to improve user experience and providing you with information about us and our range of products/services as explained in more detail in section 4 below; and
to comply with any requirement of laws, regulation, or any government authority or agency, regulator, or a professional body of which we are a member; or to conduct any action to meet our obligations or those of any IQC Member Firms.
For personal information that is not Necessary Personal Information we collect, we will use it to improve the IQC Services, to develop different functions of our products/services and to better serve your needs.
We will only use the personal information collected for the above purposes where we have a lawful basis for such processing, including obtaining any prior consent as may be required under applicable law.
We may send you communications including publications from time to time, technical updates, upcoming events/seminars/webcasts, or surveys, IQC's latest insights and activities in major business and industry areas which may be of interest to you, and products or services that you request from us.
Where we are legally required to obtain your consent to provide you with marketing materials, we will only send marketing materials if you have given consent for us to do so.
Our IQC Services may link to third-party sites not controlled by IQC and which do not operate under IQC’s privacy practices. IQC assumes no responsibility for the information practices of these third-party sites that a user is able to access through ours. When you link to third-party sites, IQC's privacy practices no longer apply. We encourage visitors to review each third-party site’s privacy policy before disclosing any personally identifiable information.
We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorized persons are provided access to personal information collected via the IQC Services; such individuals have agreed to maintain the confidentiality of this information.
Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect personal data, but we cannot guarantee the security of data transmitted to or by us.
Where a personal information security incident arises, we shall respond to the incident, assess the likely impact of the incident, and take necessary actions to bring the incident under control. Where necessary, we will report to the appropriate authority, notify you of the incident and provide relevant information, as may be required under applicable laws and regulations.
Cookies may be placed on your computer or device whenever you visit us online for IQC Services. Cookies are small text placed on our device that assist us in providing a more customized experience. If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, you can refuse a cookie, however some functionality may be impaired. You can always delete cookies if you wish via your browser’s setting.
Your personal data may be transferred to, processed by and stored with, the following classes of transferees/categories of recipients for the purposes as described in this Statement:
8.1 Third party service providersYour information may also be transferred to third party service providers that are not members of the IQC network to process on a IQC’s behalf. We may transfer or disclose the personal data we collect to third party contractors or subcontractors of IQC (and their respective subsidiaries and affiliates), as well as other third parties, which may include providers of IT services, identity management, website hosting and management, data analysis, data back-up and archiving, security and storage services (including cloud service providers), event management, and other services with respect to the operation of our business. We use such third parties to support us in providing our IQC Services.
When we transfer your personal data to third parties, we do so for the purposes stated under this Statement, for the administration and maintenance of websites and associated systems, and/or other internal or administrative purposes.
It is our policy to use only third party service providers that are bound to maintain appropriate levels of security and confidentiality and process personal information only as instructed by us pursuant to the contract between us. Subject to the foregoing, third party service providers may also use their respective subsidiaries and affiliates, and their own third party subcontractors that have access to personal data (sub-processors) to meet purposes of disclosure and/or transfer.
8.2 Other disclosuresWe may also disclose personal information to third parties under the following circumstances:
when explicitly requested by you including delivering publications or reference materials as requested by you;
when required to facilitate conferences or events hosted by a third party or cohosted with a third party which you have registered for; personal information may be collected via event registration forms and the type of information collected will vary. We may share such information with third parties for purposes connected to the event;
when IQC is involved in a merger, acquisition, or sale of all or a portion of its assets; and/or
as otherwise set out in this Statement.
We may also disclose your personal information to law enforcement, regulatory and other government agencies and authorities, professional bodies and other third parties, as required by and/or in accordance with applicable law or regulation. This may include disclosures outside the country or region where you are located.
8.3 Transfer of businessThis Statement discusses information practices of IQC in the ordinary course of its business. IQC reserves the right to transfer all data in its possession to a successor-in-interest to its business or assets.
We will require such successor-in-interest to continue to be bound by this Statement, otherwise they will be required to seek your consent.
It is our policy to retain personal data only for as long as is necessary for the fulfilment of the purposes for which the data are to be used, or as required by law, regulation or professional standards and in order to establish, exercise or defend our legal rights.
We keep contact information (such as mailing list information) until a user unsubscribes or requests that we delete that information. If you choose to unsubscribe from a mailing list, we may keep certain limited information about you so that we may honor your request.
You may have certain rights under applicable laws in relation to the personal information we hold about you, including:
Right to enquire and request for copy of certain categories of personal information, including basic information, identification information, health information (if applicable) and education information;
Right to update/correct your personal information which is inaccurate;
Right to request deletion of your personal information;
Right to request cancellation of your account; and
Right to withdraw consent to processing your personal information (to the extent such processing is based on consent and consent is the only permissible basis for processing). Should your consent withdrawal be effective, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information previously based on your authorization.
If you would like to exercise any of these rights, please contact our Privacy Team. We will treat your requests in accordance with applicable legal requirements.
We are committed to protecting children’s privacy. The IQC Services are not intentionally designed for or directed at children, and we do not knowingly collect or store personal information about children. In the case of collecting personal information of a child in Mainland China under the age of 14 (i.e. a minor), we will only use or publicly disclose such information if we have obtained explicit consent of the minor's parent or guardian. We will protect the confidentiality and security of children's personal information in accordance with relevant applicable laws and regulations.
If you wish to submit a request to exercise your rights, under applicable privacy law, or have questions about how your information is handled at any time, or to make complaints, please send your request to us through the following information.
Tel：400 168 2866
Mail：info@iqc-china.com
Address：Man Po international Business, Rm.204,No.660
Xinhua Road Changning District, Shanghai
When requested, and provided that it is practical and commercially feasible to comply with the request, we will reply to your request within 30 days or such time as prescribed under applicable law.
Should you not be satisfied with the way IQC has resolved your concern, you have the right to complain to the data protection authority in your territory.
We may need to update this Statement from time to time to comply with applicable law and regulations or other legitimate purposes. We may also separately advise you about the change. Subject to obtaining your explicit consent as may be required by applicable law, the new modified privacy statement will apply from that revision date. Therefore, we encourage you to review this Statement periodically to be informed about how we are protecting your information.